"Progress"
So dealing with Jayman I think a good way to describe it is like being in a bad relationship. You have the "honeymoon" phase for the first four months as they court you and things are lovely because they haven't got you money yet. But after that honeymoon phase it's like being in a abusive relationship.
If you look that is what this blog is like. The first four months are all good things and excitement and then the abuse starts. If there is one thing readers go away from this blog knowing it is to not build with Jayman. Everytime I deal with them it confirms that they have as good customer service as Telus (you know where you wait on the phone for three hours and then they accidentally hang up on you). I will never recommend this company...not even to a person I didn't like. If you do still want to build with them I again recommend not upgrading anything because even their base builds they have troubles with.
So here are the updates:
- Don't know if i've commented on this before but one of the bedroom doors doesn't close. To be more specific it does close but when it's "closed" I don't have to turn the latch, I can just push the door with my finger lightly and it opens.
- One thing I am curious about are the locks on the doors. Most locks, you can still kind of get in if you really have to by getting a butterknife or something (say your child locks itself in and for some reason can't open the door...my sister has done that before...so it's good to be able to get in that way) but these locks you don't even have to have nails to turn them. Makes it interesting when needing privacy, you really have to trust the other person to not open the door. That really isn't a Jayman problem but a door problem but it's interesting to note.
- Hey, you guys remember that concrete? So the woman that we deal with, I may as well be talking to a door for the responses I get...or lack there of. No one got back to us on the concrete but All Weather Windows and Jayman came in today (they didn't phone like they were suppose to so I could come from work to see them instead of missing work and sitting around the house...it takes me 25 minutes to get home, luckily Tyler was home for them as he worked from home just in case they didn't call) and looked at the windows (will get to that on the next point). So what the person from Jayman had to say about the concrete was: "If there are any problems it would normally surface in the first year". I'm sorry, you f*** up and you want me to wait and see if anything surfaces in the next year? We wanted to build a garage...if we build a garage (even if we wait until after a year is up) what are they going to do then? I've talked to many professionals as well as posting on the Mike Holmes forum and everyone says that they need to fix their mistake and do it over again.
http://www.mikeholmesfanforum.com/phpbb3/viewtopic.php?f=14&t=51758
- Those leaky ol' windows: so I touched base last time with the fact that the patio windows are leaking. The problem is a combination of the windows themselves AND the guys that did the balcony didn't do a proper seal!! REALLY?!?!
Oh, can I say again the Weiss Johnson is wonderful? They came by on Sunday and were very competent and quick and they installed everything that was suppose to be in our one upgrade and they even fixed the flap flap flap on the side of our house!!! Remember I asked Jayman before I chose the upgrade to make sure that sound wasn't there and when it was they told me to buy a ladder, do it myself, and put some sort of two sided tape on it? I will definitely be looking into getting an air conditioner from Weiss Johnson in the future due to their customer service and competence of the technician.
Oh and I found Jayman missed a paint spot on our roof when they walked through the house before we moved in. That one i'll give them because it's in such a weird spot we didn't notice it until two weeks ago. Hopefully it will be fixed though.
Here is a link to another womans blog I found about Jayman. Much older (2004).
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