Just thought I'd make one more mention. I'm the 4th hit on Google if you Google Jayman Blog!! I didn't try any other combinations so I don't know.
The real reason for the second post is to with everyone a Merry Christmas, Happy Hanukkah, Happy Kwanzaa, etc. Whatever your celebration, hopefully it will be fun filled and full of people you care about!!
Tuesday, December 4, 2012
All Weather Windows & Jayman = Bad Combination
So I realize I have not posted any updates in awhile on the house. So if my memory stands I will cover what I think I have not covered already.
So as I said before we had a three inch gap in our windows letting air in in winter. After Jayman didn't believe us after the first inspection and finally agreed that there was, indeed, a problem on the second inspection they called All Weather Windows. So a month and a bit after they put the work order in we had them come over to install it. They measured it wrong. So they had to come in again and we had more than just a few more sleeps with our gusty window. Although the new guy that came to the house to meet us from Jayman was extremely competent (I wonder if he got lost in his career and accidentally ended up there not knowing the kind of company he was going to work for...yes, very biased statement). Anyhow, All Weather Windows came by again and fixed the window and know what the installer had the nerve to tell me? He told me that: "You should have called sooner because it's winter now". I seriously wanted to punch him in the face (for record, I didn't and I would never do that but it didn't stop the thought from entering my mind). Instead of assaulting his face I calmly explained to him that we started trying to show Jayman that there was something wrong with the window mid summer and that they didn't believe us and then the slow turnaround on customer service with both Jayman and All Weather Windows.
I think that everything is now fixed in our house...for now. Maybe next post I will give a out of five rating on everything that I can think of. Not including the peeling of the paint around our doors/windows that they said they will be doing in the Spring.
Recap of what went wrong:
- 3 inch hole in window that took 5 months to fix
- Garage pad was poured wrong (3 months to fix)
- Our island didn't have electricity
- Our loft's balcony leaked (stained the carpet as well)
- Missing 3/5 items on our clean air upgrade
- Installed wrong wires for our clean air upgrade
- Installed wrong wire to garage pad electrical
- Sod was laid lazy (big hole...i'm sure it will grow in as time goes by)
- Hunter Douglas blinds broke 2 months after getting them (fixed really fast by Hunter Douglas rep)
- Master Bathroom taps hot/cold were switched so the cold was hot and the hot was cold
- No central vacuum outlet installed in finished basement (installed ourselves)
- elbow (tubes) just behind central vacuum outlet on the main floor wasn't installed properly (combination of glue and screws) and fell about three inches down into the wall (fixed ourselves)
- peeling of paint around the front door and master bedroom window as well as the baseboard like object that surrounds the window seems to be detaching itself.
Potential wrong: our sod might die as they installed it two days before it snowed pretty bad (after fighting with them to get our landscaping done before winter. Well, I guess technically they got it done before it snowed so kudos I guess.
Note: when they tell you that all floors are 9 feet they aren't on an Outlook. The main floor is nine, the rest are 8, minus the basement which we thought about making it taller but they said that it would be the same height as the rest of the house (8) but what they don't tell you is due to the pipes and vents half of the main walking area of the basement is seven feet only (we have VERY tall people in our family).
So as I said before we had a three inch gap in our windows letting air in in winter. After Jayman didn't believe us after the first inspection and finally agreed that there was, indeed, a problem on the second inspection they called All Weather Windows. So a month and a bit after they put the work order in we had them come over to install it. They measured it wrong. So they had to come in again and we had more than just a few more sleeps with our gusty window. Although the new guy that came to the house to meet us from Jayman was extremely competent (I wonder if he got lost in his career and accidentally ended up there not knowing the kind of company he was going to work for...yes, very biased statement). Anyhow, All Weather Windows came by again and fixed the window and know what the installer had the nerve to tell me? He told me that: "You should have called sooner because it's winter now". I seriously wanted to punch him in the face (for record, I didn't and I would never do that but it didn't stop the thought from entering my mind). Instead of assaulting his face I calmly explained to him that we started trying to show Jayman that there was something wrong with the window mid summer and that they didn't believe us and then the slow turnaround on customer service with both Jayman and All Weather Windows.
I think that everything is now fixed in our house...for now. Maybe next post I will give a out of five rating on everything that I can think of. Not including the peeling of the paint around our doors/windows that they said they will be doing in the Spring.
Recap of what went wrong:
- 3 inch hole in window that took 5 months to fix
- Garage pad was poured wrong (3 months to fix)
- Our island didn't have electricity
- Our loft's balcony leaked (stained the carpet as well)
- Missing 3/5 items on our clean air upgrade
- Installed wrong wires for our clean air upgrade
- Installed wrong wire to garage pad electrical
- Sod was laid lazy (big hole...i'm sure it will grow in as time goes by)
- Hunter Douglas blinds broke 2 months after getting them (fixed really fast by Hunter Douglas rep)
- Master Bathroom taps hot/cold were switched so the cold was hot and the hot was cold
- No central vacuum outlet installed in finished basement (installed ourselves)
- elbow (tubes) just behind central vacuum outlet on the main floor wasn't installed properly (combination of glue and screws) and fell about three inches down into the wall (fixed ourselves)
- peeling of paint around the front door and master bedroom window as well as the baseboard like object that surrounds the window seems to be detaching itself.
Potential wrong: our sod might die as they installed it two days before it snowed pretty bad (after fighting with them to get our landscaping done before winter. Well, I guess technically they got it done before it snowed so kudos I guess.
Note: when they tell you that all floors are 9 feet they aren't on an Outlook. The main floor is nine, the rest are 8, minus the basement which we thought about making it taller but they said that it would be the same height as the rest of the house (8) but what they don't tell you is due to the pipes and vents half of the main walking area of the basement is seven feet only (we have VERY tall people in our family).
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